Last Updated: October 13, 2025
This Privacy Notice explains how HEALL (“we,” “our,” “us”) collects, uses, shares, and protects your personal information when you visit our website, contact us, make a donation, sign up for newsletters, volunteer, participate in our programs, or otherwise interact with our services.
We are committed to safeguarding your privacy in compliance with applicable data protection laws and international privacy standards.
By using this website, you consent to the collection and use of your personal information as described in this Privacy Notice.
1. Information We Collect
We may collect and process the following categories of personal information:
A. Personal Information
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Contact Details: Name, email address, phone number, mailing address, and any information you provide via forms or correspondence.
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Donation and Payment Information: Donation amount, payment method, billing address, and transaction identifiers. (Note: We do not store full payment card details.)
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Account or Membership Information (if applicable): Username, password (stored securely), and preferences.
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Volunteer or Partnership Details: Professional background, skills, organization name, and other relevant details submitted for collaboration.
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Health-Related or Sensitive Information: When relevant to our programs or services (e.g., medical outreach, beneficiary assessments), we may collect limited health or demographic details, only with your explicit consent.
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Communication Records: Messages, inquiries, feedback, and correspondence with HEALL representatives.
B. Technical and Usage Data
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Device and Log Information: IP address, browser type, operating system, device identifiers, and referring URLs.
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Website Analytics: Pages visited, time spent, links clicked, and general browsing behavior.
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Cookies and Tracking Data: Information collected through cookies, web beacons, or similar technologies.
2. How We Use Your Information
We use your personal information for the following purposes, based on lawful grounds such as consent, legitimate interest, contract performance, or legal obligation:
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To communicate with you regarding donations, programs, events, and inquiries.
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To process donations, issue receipts, and maintain financial records.
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To manage volunteer, donor, and partner relationships.
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To provide program updates, newsletters, and impact reports.
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To improve our website, campaigns, and services.
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To ensure security, detect fraud, and comply with legal obligations.
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To personalize your experience and tailor our communications.
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To maintain internal records, statistics, and compliance documentation.
If you provide health-related or sensitive information, we process it only when necessary for the specific service or program and with your explicit consent.
3. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze site traffic, and improve performance.
Types of Cookies Used:
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Essential Cookies: Enable basic site functionality and security.
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Performance Cookies: Help us understand how users interact with our site.
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Preference Cookies: Remember your settings and preferences.
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Analytics and Marketing Cookies: Used for website performance analysis and awareness campaigns.
You can manage or disable cookies through your browser settings at any time.
4. Sharing Your Information
We do not sell or rent personal data. However, we may share information with:
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Service Providers: Website hosting, data storage, email, analytics, or payment processing partners.
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Collaborating Organizations: When jointly managing a project or program, only as necessary and in compliance with privacy laws.
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Legal Authorities: When required by law, court order, or to protect HEALL’s rights or the safety of others.
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Business Transfers: In case of reorganization or merger, where your data may be transferred with proper safeguards.
All partners and service providers are contractually required to maintain data security and confidentiality.
5. International Data Transfers
Your information may be transferred to and processed in countries other than your own. Where such transfers occur, we implement appropriate safeguards, including secure protocols and data protection agreements, to ensure compliance with applicable privacy standards.
6. Data Security
We employ administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
These include:
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Secure data transmission (SSL/TLS encryption)
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Restricted access to authorized personnel
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Regular security assessments
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Secure payment processing via PCI-DSS–compliant providers
Despite these measures, no online transmission is completely secure. Please exercise caution when providing personal information.
7. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this Notice or as required by law.
Retention periods depend on the nature of the data and our legal and operational requirements. Once no longer needed, information is securely deleted, anonymized, or destroyed.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access, correct, or delete your personal information
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time (without affecting prior lawful processing)
To exercise these rights, please contact us via the details provided below. We will respond in accordance with applicable law.
9. Children’s Privacy
Our website and programs are primarily directed toward adults. We do not knowingly collect personal information from children under 13 without verifiable parental consent.
If we discover such information has been collected inadvertently, we will promptly delete it.
10. Data Breach Notification
In the unlikely event of a data breach that could affect your rights or freedoms, HEALL will:
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Notify affected individuals promptly;
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Inform relevant authorities, as required by law; and
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Take immediate action to contain and remedy the incident.
11. Changes to This Privacy Notice
We may update this Notice periodically to reflect changes in our practices, laws, or organizational structure. Updates will be posted on this page with a revised “Last Updated” date.
When significant changes occur, we will provide prominent notice or seek renewed consent where legally required.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Notice or our data practices, please contact us at:
HEALL
Email: info@heall.org
Website: www.heall.org